About Us

About A2K Services Group

Reliable, professional cleaning services across Brisbane and surrounding areas.

Who we are

Committed to clean, professional environments

A2K Services Group is an Australian owned and operated cleaning company based in Augustine Heights, Queensland, servicing Brisbane, Ipswich, Logan, Springfield, the Gold Coast and the wider South East Queensland corridor. We provide contract and one-off cleaning to commercial, industrial and residential clients under ABN 68 172 355 953.

We started A2K after seeing the same problem across the industry: standards that begin strong and quietly slip once the contract is signed. Our answer is structure — a written scope of work for every site, documented cleaning schedules, colour-coded equipment, trained and inducted cleaners, and supervisor audits that hold the work to the standard you agreed to.

Every client is assigned a single point of contact who knows the site, answers the phone and takes responsibility for the result. If something is missed, we return and rectify it within 24 hours — no invoicing debate, no chasing.

We are fully insured, WHS compliant and GST registered, and we work to the practices set out in the Australian cleaning industry's safety and hygiene guidance, including SWMS, SDS registers and site risk assessments where required.

SEQ
Areas serviced
24 hrs
Quote turnaround
24 hrs
Rectification promise
7 days
Availability
A2K Services Group cleaning team in a modern building lobby

Our Mission

To deliver cleaning that people actually notice — healthier, better presented spaces maintained to a documented standard, by cleaners who are trained, insured and accountable.

Our Vision

To be the cleaning partner South East Queensland businesses recommend without hesitation, known for consistency rather than promises.

Our Commitment

Transparent pricing, no lock-in surprises, a single point of contact, and any missed item rectified within 24 hours of you telling us.

Our People

Screened, trained and accountable cleaners

Cleaning is a people business. How we recruit, induct and supervise our team is the reason our standards hold on site.

Police-checked and screened

Every cleaner is identity verified, reference checked and holds a current national police check before attending a site.

Right-to-work verified

We confirm Australian work rights for all team members and keep records available for client audit.

Inducted on your site

Cleaners are walked through your scope, access, alarm, security and emergency procedures before their first shift.

WHS and chemical trained

Training covers safe manual handling, SDS-referenced chemical use, dilution rates, PPE and wet-floor signage.

Uniformed and identifiable

Branded uniforms and hi-vis where required, so your staff and tenants always know who is on site.

Supervised and audited

Supervisors complete scheduled quality audits and review checklists, with findings shared with your contact.

Working With Us

How a new site is set up

Onboarding is the same for a single office as it is for a multi-building facility — assess, scope, induct, then deliver and audit.

  1. 01

    Free Site Assessment

    We inspect your property, measure the areas, note the surfaces and understand your access, security and trading hours.

  2. 02

    Written Scope & Quote

    You receive an itemised scope of work, cleaning frequency, periodic works calendar and a fixed GST-inclusive price — usually within 24 hours.

  3. 03

    Onboarding & Induction

    We confirm keys, alarm codes and site rules, complete inductions and SWMS, and introduce the cleaner who will attend your site.

  4. 04

    Delivery & Quality Audits

    Cleaning runs to schedule with checklists. Supervisors audit the site, and anything below standard is rectified within 24 hours.

Our Values

What we stand behind

Quality

Documented checklists, colour-coded microfibre systems and supervisor audits on every site.

Reliability

We attend when we say we will, and we notify you in advance of any change to your schedule.

Integrity

Itemised GST invoicing, transparent scopes and no hidden charges added after the quote.

Customer Satisfaction

One local point of contact, and anything below standard rectified within 24 hours.

Service Areas

Serving Brisbane and surrounding areas across South East Queensland.

  • Brisbane
  • Logan
  • Ipswich
  • Gold Coast
  • Surrounding Areas
Our Standards

Built on compliance, safety and accountability

We run A2K Services Group the way our commercial clients need it run: insured, safety-compliant, properly documented and answerable for the result.

Fully Insured

Public liability and workers' compensation cover in place for every job we attend.

Police-Checked Cleaners

Screened, inducted and uniformed staff — you always know who is on your site.

WHS Compliant

Safe Work Method Statements, SDS registers and site risk assessments on request.

Eco-Conscious Products

Low-tox, Australian-supplied chemicals and colour-coded microfibre systems.

ABN Registered & GST Compliant

ABN 68 172 355 953. Based in Augustine Heights, QLD 4300, with clear itemised invoicing and documented scopes of work — no surprises.

Quality Assurance Audits

Documented cleaning schedules with supervisor checks and a 24-hour rectification promise.

Client Feedback

What our clients say about working with us

Long-term relationships are the measure of our work. Here is what businesses and homeowners across South East Queensland tell us.

The clinic has to be spotless before we open at 8am, and in over a year A2K have never let us down. They work quietly after hours, follow our infection-control checklist, and it's always the same familiar faces — which matters to us.
Melissa HartleyPractice Manager, Springfield
We look after four tenancies here and A2K handle the whole building. Their supervisor walk-throughs pick things up before tenants ever notice, and the itemised invoicing makes my end-of-month reporting so much easier.
Daniel OkaforFacilities Coordinator, Riverbend
Low-tox products and colour-coded cloths were non-negotiable for a childcare centre. A2K sent us their SDS register and safety documents up front, before we even asked. That told me a lot about how they run their business.
Sarah WhitcombeOperations Manager, Karalee
Builders cleans are normally a headache at the end of a job. A2K turned up in hi-vis, inducted and on time, and had the handover clean done a day early. We've used them on every project since.
Peter NguyenSite Supervisor, Ipswich
Honestly, the communication is the standout for me. I send one message and it's sorted, usually the same day. Our shop floors have never looked better.
Rebecca LansdowneStore Manager, Brisbane South
Booked a full bond clean at pretty short notice and we got every dollar of the bond back. Fair quote, no hidden extras, and genuinely lovely people to deal with.
James CallaghanHomeowner, Augustine Heights
We've gone through three cleaning companies in two years. A2K is the first one where I don't have to follow up every week. They just get it done, and they understand what an early learning centre actually needs.
Amara PatelCentre Director, Logan
Our warehouse gets dusty fast. A2K's team works around our forklifts and packing schedule without slowing anything down. The floors have never looked this clean on a Friday afternoon.
Thomas BrennanWarehouse Manager, Redbank
I manage a portfolio of rental properties and use A2K for bond cleans and pre-inspection tidies. They're reliable, they show up when they say they will, and the tenants have never complained.
Priya SundaramProperty Manager, Brisbane CBD

Ready for a Cleaner, Better Space?

Talk to A2K Services Group today and request your free quote.